Welcome to our FAQ Page!
Here is where you can find answers to the most common questions asked by our customers! If you cannot find question you are looking for, click the search button!
 
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 Shipping
 Products

Shipping

Q: What is the cost associated with shipping your products?

A: The cost to ship Childforms products varies from product to product.  You must call 800-447-3349 for a freight quote.
Q: What is the typical lead time for products once they are ordered?

A: Once you place your order, you should expect a four to six week period before your product will ship.


Products

Q: What material is your balance beam made out of?

A: The balance beam is contructed of powder-coated steel.
Q: What are the dimensions of the Wheelchair Ramp (width & length)??

A: Childforms®  Wheelchair/ADA Accessible Ramp is 36" wide.  The ingress and egress of our ramp is 60" long, providing a total ramp length of 120".
Q: Do you provide financing and how does it work?

A: Currently, Childforms does not provide financing for the purchase of our products; however, please contact us at 800-447-3349 for local representation, as several of our representatives have financing options available. 
Q: What is your Quickship period?

A:

Our Quickship products can ship in 1-3 weeks.  Please call 800-447-3349 or e-mail us at info@childforms.com to discuss specific products. 

Q: What is the weight of the fun timbers?

A: Each Funtimber™ with spike weighs 12 pounds.
Q: Why are the Childforms border timbers only available in black?

A:

Black is a natural color, unlike reds, blues, greens, and tans, and compared to these colors, black does not fade as quickly.  When our FunTimbers are installed, the border to your play area will remain the same color and look like new for a longer period of time than those colored options of our competitors.

Q: Why does Childforms only carry a 4' border timber?

A:
  • A 4' border timber is more economical to manufacture and is cheaper to ship due to size and weight.
  • A 4' border timber only requires one spike, which makes for a faster and easier installation.
Q: What is the recommended space (use area) requirements for the FunHoop?

A:

Since the Funhoop is not a true piece of "playground" equipment, it does not require a specific "use zone". It is treated more like a basketball goal, or something of that nature. If, it is installed with other playground equipment, I would try to allow a 6' circle around the Funhoop for safe zone, and it cannot overlap other play event use zones.

Q:

How many chutes are on the FunHoop?



A:

There are three chutes on our FunHoop.  Each chute has a corresponding color and number, which allows children to create games with numeric values and colors.

Q: What is the Paint Station™ constructed of, and is it ok to be left out in the rain? 

A:

The Paint Station™ is constructed with highest quality polycarbonate, polyethylene plastics, powder-coated steel framework, and stainless steel fasteners.  All of its components are commercial grade, and are intended for outdoor use.


 
 
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